New business opportunities for machine builders

The AX IoT Suite is a modular IoT platform that helps machine and plant builders capture operational data from installed machines and systems in a structured way, analyse it and make it usable for new service offerings.

The solution combines machine connectivity, edge gateway, data processing in the customer’s own Azure environment and role-based KPI dashboards into one end-to-end architecture – from the shop floor to management level.
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What the AX IoT Suite means for your day-to-day work

Three perspectives, one platform. Choose the view that matches your day-to-day work.

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OPERATIONS

Machine insights and service process optimisation

  • Near-real-time transparency on machine states and production status – thanks to a KPI framework covering OEE, availability, performance and quality.
  • Make company knowledge usable for service requests and process questions, via root cause and loss intelligence analysis.
  • Make SLA services technically sellable and simplify service processes – with the upselling modules.
  • Remote monitoring of the installed base in a central service view – service cases, maintenance planning and support at a glance, on the web and via mobile app.
DIGITAL STRATEGY

integrate, use and extend data

  • API-first architecture, integrable via API into ERP, MES, service systems, data lakes and BI systems.
  • Modular design with targeted extensibility. Customer-owned tenant, no license lock-in to Axians.
  • Foundation for predictive maintenance, pay-per-use and performance-based business models.
  • Multi-tenancy capability: one dedicated installation per machine builder, with logically separated end-customer tenants inside it.
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MANAGEMENT & SALES

Easy entry, multiple benefits and EU compliance

  • Predictable MVP: fixed price CHF 25,000.00, first machine operational in four weeks, end-to-end from the IoT gateway to the customer dashboard. The hardware for one lab machine is included.
  • Additional revenue from spare parts and services through spare part selling and a community purchasing process.
  • Secure by design, tailored to the requirements of the EU Machinery Regulation and IEC 62443.
  • No license costs from Axians, your own environment in Azure. Fixed price, no license model and ownership of the environment lower the investment risk.
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END CUSTOMERS / OPERATORS

Transparency all the way to the operator

  • Availability, performance and quality per machine, shift and plant. Near real-time and based on a uniform time model, so the values remain comparable.
  • Stop reason coding and loss analysis show why the machine is down and where improvements pay off. The value of the insights depends on coding discipline in the plant.
  • Maintenance tasks based on condition data, operating hours and counters instead of rigid intervals – planned and signed off in the Maintenance Planner.
  • Anomaly detection makes deviations visible before they lead to downtime.
  • Service cases directly in the portal, remote diagnostics by the manufacturer, status transparent at all times.
  • Over-the-air updates, every version documented and traceable, with no on-site service visit.
  • The end customer only sees their own machines. Data can be reused in their own MES or BI.

Why the AX IoT Suite

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    No licenses

    Your tenant, your data, no license costs from Axians

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    Customer-owned environment in Azure

    Your environment in Azure and your data stay with you

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    Secure by Design

    Architecture aligned with ISA 95, supports IEC 62443 audits, CRA and Machinery Regulation guidelines

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    Modular design

    Standardised base with targeted extensibility

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    Minimised vendor lock-in

    The cloud dependency remains. The difference lies in ownership: tenant and data belong to you

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    Over 99.9 percent

    Availability according to Azure Service Availability, over 99.9 percent

From gateway to dashboard

Five building blocks, one continuous chain: edge gateway, device management, data warehouse, API and apps.

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Your entry point

MVP in four weeks. End-to-end from the IoT gateway to the customer dashboard.
The price includes the hardware for one (1) lab machine. Each additional machine requires an IoT gateway, CHF 300.00 to CHF 500.00 per unit.
DISCUSS THE OFFER

Additional information

  • Azure operation

    Runs in your own environment and its costs are borne by you. Costs depend on data volume and the number of telemetry units; these will be calculated during our discussion.

  • Gateways for additional machines

    CHF 300.00 to CHF 500.00 per unit.

  • Further development and ongoing operation

    By agreement.

  • Integration into ERP, MES or service systems beyond the MVP scope

    The scope and depth will be determined by an integration assessment.

  • Proof of conformity under the MVO, CRA or AI Act

    This remains the responsibility of the machine manufacturer.

More than 10 years of experience in the digital transformation of industrial customers shows one thing clearly: lasting success happens where internal efficiency gains and customer loyalty are the focus. That is exactly where the AX IoT Suite comes in.

Zingg Christoph

CCO, Industry Specialist Axians

AX IoT Suite implemented at customers

  • Busscorp AG

    • Complete IoT platform for end customers
    • End-to-end customer portal with IoT KPI dashboard
    • Service ticket function with chat-style interaction and operator support
    • Designed for the requirements of CRA and the Machinery Regulation
    • Managed gateways with Axians MicroServiceBus
    • Near-real-time KPI dashboard with control and sensor data
    • Web and mobile applicatio

  • SSM AG

    • End-to-end customer portal with AX IoT Suite
    • Designed for the requirements of CRA and the Machinery Regulation
    • Managed gateways with Axians MicroServiceBus
    • Near-real-time KPI dashboard
    • Web and mobile application
    • Efficiency KPIs, machine health view
    • Shift and recipe management

FAQ

  • What is the AX IoT Suite?

    A customer-owned, modular and license-free IoT platform for machine manufacturers. It connects machines via a managed edge gateway to data storage in the customer’s Azure environment and presents key figures and states in role-based portals. This allows manufacturers to make service and operations more efficient and to offer their end customers new services.

  • How does the AX IoT Suite support proof of conformity under the Machinery Regulation?

    The platform is designed for the requirements of IEC 62443, CRA and the Machinery Regulation. It provides logs on software versions, access and changes, on which the manufacturer bases its declaration of conformity.

  • How does the platform access my machine?

    Read-only access to existing machine data sources. The control system remains unchanged and the machine continues to run as usual.

  • What does it cost to get started?

    The MVP costs CHF 25,000.00 as a fixed price and takes four weeks. The hardware for one lab machine is included. Each additional machine requires an IoT gateway at CHF 300.00 to CHF 500.00. Azure operating costs are incurred in the customer’s environment.

  • Which interfaces are supported?

    Among others RJ45, RSxxx, OPC UA, Modbus TCP and MQTT. The full list is available on the “Technical specifications” page

  • How free am I in choosing my partner?

    The platform runs without a license in your own Azure environment. The data belongs to you. Data export and exit are agreed transparently and in writing.

  • Does the Machinery Regulation also apply to Swiss manufacturers?

    For machines placed on the market in the EU, yes. Switzerland is adopting the requirements with the revision of the Machinery Ordinance (MaschV); application is planned to take effect at the same time as in the EU. Status and sources are available on the “Regulatory requirements for machine manufacturers” page.

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Get a free demo and discover how the AX IoT Suite can help your business move forward.